Service design - Railconsult

Service design refers to projects that intend to design and develop new service offerings. This type of product is based on a market demand and a service product is designed from this requirement.

Railconsult offers a range of services within service design. We have worked with innovation in design and development of new services both at the request of customers, and after recommendations from us in connection with other tasks which we have seen the need for new solutions.

In service design we will be able to offer services in form of market surveys, development of services, and evaluation of proposals. Moreover, we can help with the development of operating rules and procedures, and evaluation of operational concepts and identify improvement opportunities.

The services we offer in service design can be summarized to:

• Preparation / development of service concepts
• The development of quality manuals
• Implementation and training